Welcome to my store. Can I return an order? Thank you for understanding. Of course, you have 30 days from the receipt of your order to return anything you bought from us, no questions asked. If possible, we would like to see pictures of the damage. However, if its because you changed your mind and no longer seem to like what you ordered, then we kindly ask you to bear the costs. When should I send the product back? You should send it back within 30 days of your return claim. How do I cancel an order? Just like returning a product, you have 30 days from the receipt of your order to return anything you bought from us. If the order has not been dispatched, we will just cancel the order. And we carry a large selection of both new and used industrial automation & robotic equipment such as ABB, Allen-Bradley, Fanuc, Yaskawa Motoman, Siemens, Indramat, Lincoln, Nachi, Kuka and much more. Hello, we will mark the product’s new and old status on the product title. Thank you, I hope everyone can understand, and I hope we can have a pleasant cooperation opportunity. Your Request Will Be Replied ASAP. Effective Communication Promotes Good Cooperation.